Events

RETURNS / CANCELLATIONS Original works of art are non-returnable and non-refundable. All special orders and sales items are non-returnable & non-refundable. Merchandise cannot be cancelled by refusing to accept delivery of merchandise. Please also note that once a payment plan has been entered, we cannot back out of or refund any payments. ARTWORK PICK-UP AT GALLERY All artwork purchased online or in person for pick-up at gallery must be picked up within three (3) months of purchase. Any artwork left at gallery six (6) months from purchase will be considered abandoned. There are no refunds on abandoned work. After such time, the gallery reserves the right to put the painting/artwork back up for sale, and to sell it to another client. PAYMENT PLANS We may offer payment plans on select artworks. Deposits on the artwork are strictly non-refundable. The purpose of a deposit is to allow the client sufficient time to make the necessary financial arrangements to make full and complete payment. Artwork may be reserved on a minimum of a 50% deposit. This secures the artwork for a maximum period of 30 days. After such time, the gallery reserves the right to put the painting/artwork back up for sale, and to sell it to another client. DAMAGED OR FAULTY GOODS You must examine goods on arrival before signing for them. Goods must be removed carefully from packaging as we accept no liability for any damage incurred to the artwork during un-packaging. We will refund the full purchase price including postage and packing of a goods which are delivered in a damaged or faulty condition (other than due to failure to follow instructions or misuse). Alternatively, at your option, we will replace the item with the same or a similar product (subject to stock availability). If a product is damaged, please contact us at once and no later than five (5) working days of receipt. We reserve the right to refuse to issue a refund/replacement item and to recover the cost of the return delivery from you if the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear. EXCHANGES We only replace items if they are defective or damaged. BUSINESS MAILING ADDRESS Bwembya’s Market PO Box 861 Bristol, FL 32321